Increase your website conversions by 21% with VenueBot
Save time, boost bookings, and elevate customer satisfaction with 24/7 conversational AI tailored chatbot for hospitality businesses.
Increase your website conversions by 21% with Intelligent AI PatientBot
Save time, boost bookings, and elevate patient satisfaction with 24/7 conversational AI tailored chatbot for healthcare businesses.
It's all about...
Speed To Lead
Answer your leads before your competitors do - with VenueBot. Your new best employee designed for hospitality
66%
of customers expect hospitality businesses to be available online 24/7.
9X
greater conversion by responding to customers in the first minute.
50%
of sales go to the business that responds first.
Your enquiries aren't converting like they should.
We can fix that!!
Discover how VenueBot AI can solve your venue’s biggest challenges.
Missed Bookings
Don’t lose customers to after-hours silence.
VenueBot ensures no booking opportunity is missed, 24/7.
Overwhelmed Staff
Are you team following up EVERY enquiry?
Getting back to leads can be a tough task. Let them focus on what matters most – customer care.
Website Visitors Leaving
VenueBot turns clicks into confirmed appointments with instant engagement and seamless online booking.
AI-Powered Solutions Designed for Hospitality Venues
Every Question Answered Instantly
Answer common questions like pricing, services offered, location, and availability instantly – no staff required.
Prospects receive immediate answers, which can enhance their experience and reduce frustration compared to waiting for email replies, endless scrolling through webpages or phone calls.
When do we often search for non-urgent and social related activities? When we are at home in the evenings and weekends. VenueBot can provide answers to common questions at any time, ensuring that clients can get information whenever they need it.
More Appointments Booked
Offer prospects a hassle-free way to book appointments anytime, day or night.
VenueBot can handle the entire appointment booking process, allowing prospects to easily select available times, choose services, and confirm their appointments, all without needing to call or email.
The ease and convenience of the VenueBot scheduling process can contribute to a more positive customer experience, leading to increased customer satisfaction.
Appointment Scheduling
Offer customers a hassle-free way to book appointments anytime, day or night.
VenueBot can handle the entire appointment booking process, allowing patients to easily select available times, choose services, and confirm their appointments, all without needing to call or email.
The ease and convenience of the VenueBot scheduling process can contribute to a more positive customer experience, leading to increased satisfaction.
Communicate on Every Channel
Connect with your customers on the platforms they already use – WhatsApp, SMS, email, or even social media.
Gone are the days of just manning client contact on phone and email. If you want to stay ahead of your competitors - you need to be available where your customers are spending their time. VenueBot becomes a central point of contact, making it easier for customers to reach the venue regardless of their preferred communication method.
VenueBot can send reminders, updates, and even personalised messages to prospects based on their preferences and interactions, fostering a stronger connection and improving customer engagement.
Have a play! - Click on the text message >>>
See AI in action for yourself!
This is a simple example of AI automation that you can try out for yourself. Just click on the text message and chat away!!
In this example, we are showing AI in action with SMS.
When would this be employed? Well, we can send a text to...
Missed calls - engage customers before they try calling a competitor
Online enquiry forms - converse with enquirers within minutes 24/7
Facebook Advert responses - instant responses to leads
Reactivating Your Database - 'We Miss You!' sent to all your old enquirers
Questions Answered. Leads Qualified. Bookings Made - Effortlessly!!
This is just one application! We can do the same with...
Website Chatbot
Social Media Engagement
Email Responses
and more!!!
Frequently Asked Questions
What is VenueBot?
VenueBot is an AI conversational chatbot designed to engage and convert leads for events, evenues and hospitatility. It is powered by the GoEngage all-in-one customer relationship management (CRM) and marketing automation platform that supports lead management, appointment scheduling, and client communication.
How can this solution benefit my Venue?
VenueBot helps: Automate client interactions (e.g. answering FAQs, booking appointments). Increase lead conversion rates. Reduce administrative workload. Improve patient satisfaction through 24/7 engagement.
What types of venues can use this solution?
The solution is ideal for wedding venues, private and corporate event spaces, private room rental, restaurants and clubs.
Can the chatbot handle complex enquiries?
The chatbot is designed to manage common questions about services, pricing, and appointment bookings. You will be amazed at how proficient the AI can converse with prospects and customers. But if there are areas you do not wish the bot to handle - such as pricing, we will prompt the chatbot to escalate to a human or request the user to contact the events team directly.
Can I arrange a demo?
Yes, contact us to arrange a no-pressured demo and the opportunity to answer any questions you may have. We will schedule a 30-minute Zoom call to run through all how VenueBot works, how it will improve your business and any other questions you may have.
Can it integrate with my existing systems?
Yes! The solution can integrate with scheduling systems, CRMS, and other platforms commonly used in hospitality. It is recommended that you use either Google Workspace or Microsoft 365 to integrate appointment bookings for either guided visits or actual venue bookings.
Does the chatbot support multiple languages?
Yes, VenueBot can be configured to support multiple languages, enhancing accessibility for a diverse client base.
The Boost Package offers CRM capabilities. What does that include?
VenueBot is powered by GoEngage CRM. GoEngage provides tools for Email and SMS marketing. CRM and lead management. Automated follow-ups. Reputation management (review requests). Analytics and reporting.
Is the chatbot customisable for my venue's specific needs?
Absolutely! The chatbot can be tailored to reflect your branding, services, and FAQs specific to your venue.
How long does it take to set up the solution?
Setup time varies depending on customisation requirements, but typically, the solution can be live within 7-10 days.
What’s involved in the onboarding process?
Onboarding includes understanding your practice’s needs and workflows. Customising the chatbot’s conversation scripts. Setting up integrations with your systems. Training your team on using the platform.
Are there ongoing support and updates?
Yes, we provide regular updates to ensure the chatbot remains effective and aligned with your needs. Ongoing technical support is also included.
Is the chatbot GDPR compliant?
Yes, the solution is designed to comply with GDPR (for EU practices) regulations, ensuring data security and patient confidentiality.
What happens if the chatbot cannot answer a prospect’s question?
If the chatbot encounters an unfamiliar query, it will escalate the conversation to a staff member or collect contact information for follow-up.
VenueBot is a product of Cart Assist Ltd. T/A GoEngage
Acres Wild, Borough Green Road, Ightham, Sevenoaks TN15 9HS
