Increase your website conversions by 21% with VenueBot
Save time, boost bookings, and elevate customer satisfaction with 24/7 conversational AI tailored chatbot for hospitality businesses.
Increase your website conversions by 21% with Intelligent AI PatientBot
Save time, boost bookings, and elevate patient satisfaction with 24/7 conversational AI tailored chatbot for healthcare businesses.
Stand out from the crowd. Employ a chatbot.
Make VenueBot your new best employee. Designed for hospitality.
Missed Bookings
Don’t lose customers to after-hours silence.
VenueBot ensures no booking opportunity is missed, 24/7.
Overwhelmed Staff
Free up your team from answering repetitive calls and emails. Let them focus on what matters most – customer care.
Website Visitors Leaving
VenueBot turns clicks into confirmed appointments with instant engagement and seamless online booking.
Tired of Missed Opportunities and Overwhelmed Staff?
Discover how VenueBot can solve your venue’s biggest challenges.
Missed Bookings
Don’t lose customers to after-hours silence.
VenueBot ensures no booking opportunity is missed, 24/7.
Overwhelmed Staff
Free up your team from answering repetitive calls and emails. Let them focus on what matters most – customer care.
Website Visitors Leaving
VenueBot turns clicks into confirmed appointments with instant engagement and seamless online booking.
AI-Powered Solutions Designed for Hospitality Venues
Automated FAQs
Answer common questions like pricing, location, and availability instantly – no staff required.
Customers receive immediate answers, which can enhance their experience and reduce frustration compared to waiting for email replies or phone calls.
VenueBot can provide answers to common questions at any time, ensuring that customers can get information whenever they need it.
Appointment Scheduling
Offer customers a hassle-free way to book appointments anytime, day or night.
VenueBot can handle the entire appointment booking process, allowing customers to easily select available times, choose services, and confirm their
booking, all without needing to call or email.
The ease and convenience of the VenueBot scheduling process can contribute to a more positive customer experience, leading to increased satisfaction.
Appointment Scheduling
Offer customers a hassle-free way to book appointments anytime, day or night.
VenueBot can handle the entire appointment booking process, allowing patients to easily select available times, choose services, and confirm their appointments, all without needing to call or email.
The ease and convenience of the VenueBot scheduling process can contribute to a more positive customer experience, leading to increased satisfaction.
Multi-Channel Communication
Connect with customers on the platforms they already use – WhatsApp, SMS, email, or even social media.
VenueBot becomes a central point of contact, making it easier for customers to reach you regardless of their preferred communication method.
VenueBot can send reminders, updates, and even personalised messages to customers based on their preferences and interactions, fostering a stronger connection and improving engagement.
Frequently Asked Questions
What is PatientBot?
PatietBot is an AI conversational chatbot designed to engage and convert leads for healthcare practices. It is powered by the GoEngage all-in-one customer relationship management (CRM) and marketing automation platform that supports lead management, appointment scheduling, and client communication.
How can this solution benefit my healthcare practice?
PatientBot helps: Automate client interactions (e.g. answering FAQs, booking appointments). Increase lead conversion rates. Reduce administrative workload. Improve patient satisfaction through 24/7 engagement.
What types of healthcare practices can use this solution?
The solution is ideal for chiropractors, physiotherapists, aesthetic clinics, dental practices, and other health-related businesses.
Can the chatbot handle complex medical enquiries?
The chatbot is designed to manage common questions about services, pricing, and appointment bookings. Complex medical inquiries requiring clinical expertise will prompt the chatbot to escalate to a human or request the user to contact the practice directly.
Can I arrange a demo?
Yes, contact us to arrange a no-pressured demo and the opportunity to answer any questions you may have. We will schedule a 30-minute Zoom call to run through all how PatientBot works, how it will improve your business and any other questions you may have.
Can it integrate with my existing systems?
Yes! The solution can integrate with scheduling systems, EMRs, and other platforms commonly used in healthcare practices. It is recommended that you use either Google Workspace or Microsoft 365 to integrate appointment bookings for clinicians' diaries.
Does the chatbot support multiple languages?
Yes, PatientBot can be configured to support multiple languages, enhancing accessibility for a diverse patient base.
The Boost Package offers CRM capabilities. What does that include?
PatientBot is powered by GoEngage CRM. GoEgage provides tools for Email and SMS marketing. CRM and lead management. Automated follow-ups. Reputation management (review requests).Analytics and reporting.
Is the chatbot customisable for my practice's specific needs?
Absolutely! The chatbot can be tailored to reflect your branding, services, and FAQs specific to your practice.
How long does it take to set up the solution?
Setup time varies depending on customisation requirements, but typically, the solution can be live within 7-10 days.
What’s involved in the onboarding process?
Onboarding includes understanding your practice’s needs and workflows. Customising the chatbot’s conversation scripts. Setting up integrations with your systems. Training your team on using the platform.
Are there ongoing support and updates?
Yes, we provide regular updates to ensure the chatbot remains effective and aligned with your needs. Ongoing technical support is also included.
Is the chatbot GDPR compliant?
Yes, the solution is designed to comply with GDPR (for EU practices) regulations, ensuring data security and patient confidentiality.
What happens if the chatbot cannot answer a patient’s question?
If the chatbot encounters an unfamiliar query, it will escalate the conversation to a staff member or collect patient contact information for follow-up.
VenueBot is a product of Cart Assist Ltd. T/A GoEngage
Acres Wild, Borough Green Road, Ightham, Sevenoaks TN15 9HS
