7 in 10 wedding enquiries arrive after your team has gone home.
VenueBot replies within minutes, day or night, answers what couples ask and lets them book the viewing themselves. We build it and run it for you.
- 70.7%
- of wedding enquiries arrived out of hours
- 88.6%
- of couples answered within 5 minutes
- 90.5%
- of viewings booked with no one from the venue involved
Your marketing is working. Your conversion isn’t.
Couples enquire at 9pm, at weekends and while your team is running an event. By morning they’ve contacted the next venue on their list.
Bridebook’s 2026 research found 81% of couples felt frustrated with venue responses, and 62% had trouble booking a viewing.
- Website forms
- Web chat
- SMS
- Booking calendar
Answered by AI, 24 hours a day
One enquiry at 21:04. A viewing booked by 21:16.
Couples get in touch through your website forms, web chat, email, text, WhatsApp, Facebook and Instagram. VenueBot answers on every one of them within minutes, keeps it all as one conversation, and lets couples book the viewing straight into your calendar.
By text or WhatsApp, 30.4% of couples wrote back. By email, 6.8% did.
Hi! Is Saturday 14 June 2027 still free? We’re thinking around 110 guests.
Congratulations to you both! 14 June 2027 is available, and the Orangery seats 110 beautifully. I’ve emailed you our brochure and 2027 prices.
- Brochure and 2027 pricesEmail · Opened 21:10
Thank you! Could we come and see it this weekend?
We’d love that. Would 11am on Saturday or 2pm work better for you?
11am please!
- Viewing bookedCalendar · Saturday, 11:00
Will it sound like us? It’s built from you.
Studio AI learns your spaces, packages, prices and the way your team writes before anything goes to a couple. When a conversation needs a person, it hands over to your team.
How Studio AI learns your venue →One platform. Three connected layers.
Studio AI builds the knowledge, from the audits that shape what couples see before they enquire to the answers and nurture that follow. Convert carries every enquiry to a booked viewing. Care runs the whole journey to the booking, and beyond.
- EngagementConvertEnquiry to Viewing bookedReplies within minutes on every channel, answers what couples ask, nurtures the quiet ones and books the viewing.Explore Convert →
- ControlCareEnquiry to Booked, and beyondEvery enquiry, conversation and follow-up in one place from first message to booking, with reporting and marketing activity alongside.Explore Care →
- KnowledgeStudio AIBefore the enquiry to NurtureThe audits of your website, brochure and competitors that shape what couples see before they get in touch, then the source of every answer and nurture message.Explore Studio AI →
VenueBot has been a game changer for us at The Dreys. No more chasing leads! Mark and Richard have been a pleasure to work with. Now every enquiry is responded to straight away, day or night. We’ve gained time, peace of mind, and total visibility of our bookings.
We build it and run it for you.
No platform to learn and no automations to wire up. We set VenueBot up around your venue, keep it working and stay at the end of the phone.
Phase 1 goes live with the enquiry conversion system, which makes a difference from day one. Our service doesn’t stop there. Every month we roll out improvements and new features that add to what the system does for you, including marketing tools, more automation across the business and features chosen for your venue.
- 7 to 10 days
- to system access
- 3 to 4 weeks
- to Phase 1 complete
- 1 month
- notice, no lock-in
Mark KirbyFounder
Richard LarbyHead of Client Success
Caroline SouthardVenue Partnership Manager
What is one extra viewing worth to your venue?
Bridebook’s 2026 research puts average spend on venue hire and reception catering at £11,446, and couples view 3.5 venues in person before booking one. So every viewing you book is worth more than £3,000, before bar and accommodation.
Before bar and accommodation. Source: Bridebook Wedding Report 2026.
See where your enquiries are going.
A free, no-obligation Enquiry Audit of how your venue turns enquiries into viewings. You’ll leave with what’s working, where couples drop off, and the quick wins.